Aspire! Group built the “Stairway to iXcellence” to lead our people to achieve “Excellence” to the delight of our customers and to be a better person in their life.
The journey started in 2011 by adopting the mindset that “Excellence begins with me”.
“iXcellence” word printed on lanyards were distributed to our people.
The framework for iXcellence involved three steps:
The Second Step is for the “body”, work on “Strengthening” by doing the following
Build Knowledge & Skills
Bridge the Gaps
Build good relationships
Involvement & Participation
Admit mistakes & learn from mistakes
Repeat no same mistakes
Build Bridges NOT WALLS
Break WALLS NOT Bridges