Aspire! Group built the “Stairway to iXcellence” to lead our people to achieve “Excellence” to the delight of our customers and to be a better person in their life.
The journey started in 2011 by adopting the mindset that “Excellence begins with me”.
“iXcellence” word printed on lanyards were distributed to our people.
The framework for iXcellence involved three steps:
The First Step is for the “mind”: adopt the “Right Mindset” by doing the following:
- Remove all negativity & baggage
- Adopt right attitude
- Alignment of Thought, Words & Action
- Take Ownership
The Second Step is for the “body”, work on “Strengthening” by doing the following
- Build Knowledge & Skills
- Bridge the Gaps
- Build good relationships
- Involvement & Participation
- Admit mistakes & learn from mistakes
- Repeat no same mistakes
- Build Bridges NOT WALLS
- Break WALLS NOT Bridges
The Third Step is for the “Soul”, to attain the stage of “Highly Motivated” by being involved in activities that promote:
- ROLE MODEL
- Top Performer
- Tip Top Heathy Lifestyle
- Mentor, Trainer, Leader
- Pay it Forward
- Community Spirit
When our people have completed the three steps in the stairway of iXcellence, Rewards and Recognition will come to them naturally.
- Our people of iXcellence are:
- more INNOVATIVE
- going BEYOND EXPECTATION
- making a DIFFERENCE to Others
- living for TOMORROW
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